Privacy Policy

Welcome to Nuvras Studios ("we", "our", or "us"), an indie studio in India founded by Ranish Malhan. We make mobile games, including Sankio, a snake game for Android (Google Play package: com.snakerewind.game), as well as animation and digital comics.

This Privacy Policy explains what information is collected, how it is used and shared, and the choices you have when you play Sankio, visit our website (https://nuvrasstudios.com), or contact us. It applies to the Sankio app and this website.

1. Information We Collect

We do not ask you for your real name, home address or phone number in Sankio. The information processed depends on the features you use:

A. Device and usage data

• Device information: device model, operating system version, language, screen size, and app version.
• Gameplay data: levels played, scores, heroes unlocked and upgraded, items, revives, rewards claimed, event participation, and match results.
• Diagnostics: crash and error logs and basic performance data, used to fix bugs.
• Identifiers: the Android advertising ID and app instance IDs used by Google services, as described below.

B. Information you choose to share

• Google Play Games profile: if you sign in with Google Play Games, your Play Games player ID, display name (gamer name) and avatar.
• Support messages: if you email us, your email address and anything you include in your message.

2. Third-Party Services We Use

Sankio uses the following Google services. Each processes data under its own terms and privacy policy, and Google may receive the data listed above when these services are active.

• Google AdMob (advertising): Sankio contains ads, including rewarded ads you can choose to watch (for example, for an extra revive or Watch & Earn rewards). AdMob may collect and use your device's advertising ID, IP address, and device and app usage information to show ads, measure ad performance, limit how often you see an ad, and prevent fraud. Where required by law (for example in the EEA, UK and some US states), we ask for your consent before personalized ads are shown, using Google's consent tools. If you do not consent, or if you opt out, you may still see non-personalized ads. Our authorized ad sellers are listed in our app-ads.txt file.
• Google Analytics for Firebase: collects app usage and diagnostic information (such as screens viewed, events like level completions, session length, app version, device type and approximate location derived from IP address) together with an app instance ID, so we can understand how the game is used and improve it.
• Google Play Games Services: used for optional sign-in, achievements and awards, daily and weekly leaderboards, and cloud save. If you sign in, your game progress is saved to your Google account through Play Games, and your display name, avatar and scores may be visible to other players on leaderboards. You can manage your Play Games profile visibility in the Google Play Games app.
• Google Play Billing (in-app purchases): Sankio offers optional in-app purchases. Payments are processed by Google Play. We receive a purchase confirmation (such as an order ID, the item bought and the purchase status) so we can deliver your item. We never see or store your card or payment details.

Google's privacy policy: policies.google.com/privacy. How Google uses information from apps that use its services: policies.google.com/technologies/partner-sites.

3. 1v1 Multiplayer (Battle Mode)

When you play a 1v1 Battle, join a friend with a code, or enter a tournament, we process the data needed to run the match: a player identifier, your display name, your hero, your in-match moves and your score. Your display name, hero and score are shared with your opponent (and, for tournaments, shown on the tournament results). Friend codes are only used to connect you with the person you shared them with. When no real opponent is available, you may be matched with a computer-controlled bot. Battle mode needs an internet connection.

4. How We Use Information

• To run the game and its features: levels, heroes, revives, rewards, mini game events, Battle mode, leaderboards and cloud save.
• To show ads, including rewarded ads you choose to watch, and to deliver in-app purchases.
• To understand how the game is played, fix crashes and improve the game.
• To prevent cheating, fraud and abuse.
• To respond to your support requests.

We do not sell your personal information.

5. Children

We do not knowingly collect personal information from children under 13 (or the minimum age required in their country) beyond what is permitted by law. Where we know or are told a player is a child, ads are requested as child-directed so that personalized advertising is turned off. If you believe a child has given us personal information, please contact us and we will delete it.

6. Data Retention

• On your device: game progress and settings are stored locally until you clear the app's data or uninstall the app.
• Cloud save and leaderboards: kept by Google Play Games while your Play Games account and its data for Sankio exist. You can delete it at any time (see section 7).
• Battle and tournament data: kept only as long as needed to run matches, show results and protect against cheating, and then deleted or anonymized.
• Analytics data: kept in Google Analytics for Firebase only for the retention period set in our Analytics settings (at most 14 months) and then deleted.
• Ad data: retained by Google under its own policies.
• Purchase records: kept as long as needed to deliver purchases, handle refunds and meet legal and tax obligations.
• Support emails: kept as long as needed to resolve your request, and then deleted.

7. Your Choices and How to Request Deletion

• Ads: you can reset or delete your advertising ID, or opt out of personalized ads, in your Android device settings (Settings > Google > Ads, or Settings > Privacy > Ads on some devices). Where shown, you can also change your ad consent choice in the game.
• Play Games data: you can sign out of Play Games in the game, and delete Sankio's Play Games data (including cloud save and leaderboard entries) from the Google Play Games app or your Google account's Play Games settings.
• Local data: clear Sankio's storage in your Android settings or uninstall the app.
• Request deletion from us: email reainishmalhan@gmail.com with the subject "Sankio data deletion request". Include your Play Games display name (if you signed in) so we can find your data. We will delete the data we hold about you, including Battle and analytics data linked to your app instance where we can identify it, within 30 days, and confirm by email. Some purchase records may be kept where the law requires it.
• Access and correction: depending on where you live, you may have the right to access, correct, delete or object to the use of your personal information. Email us and we will respond.

8. Security

Data sent between the app and Google's services is encrypted in transit. We limit who can access the data we receive. No method of storage or transmission is completely secure, but we work to protect your information.

9. This Website

Our website is a static site. It does not require an account. Our hosting provider may keep standard server logs (such as IP address, browser type and pages requested) for security and maintenance. If you use the newsletter form, the address you enter is used only to send studio updates, and you can ask us to remove it at any time.

10. Changes to This Policy

We may update this Privacy Policy when we add features or when the law changes. Updates will be posted on this page with a new "Last updated" date.

11. Contact Us

Questions about this Privacy Policy or your data? Contact us:

• Developer: Nuvras Studios (Ranish Malhan)
• Email: reainishmalhan@gmail.com
• Website: https://nuvrasstudios.com